Daily menus
“What's for dinner tonight?”
Joy answers menu questions by phone.
Using Cubigo?Give callers answers to their questions 24/7 with our integrated AI receptionist.
- An AI phone receptionist for senior living.JoyLiving’s voice assistant, Joy, answers your community’s calls 24/7.
- Routine questions answered 24/7.Joy gives residents and families fast answers by phone and routes calls that need a person.
- Keep using Cubigo.Your team keeps its current workflow while Joy handles the phone calls.
- No app needed to get answers.Callers ask questions by phone and hear answers in a natural voice.
Have questions or want a demo?
Joy handles routine resident and family calls so your team can focus on the people who need personal help.
- Menu and activity answers
- No app needed to call
- Available 24/7
Calls Joy handles for Cubigo communities
Activities and events
“What time is bingo?”
Joy checks the calendar and gives the time and location to residents or families.
Schedule changes
“Is the art museum trip still on?”
Joy gives callers current schedule details by phone.
How it works with Cubigo
- 1
Share the routine questions and information residents ask for most.
- 2
Choose which calls Joy answers and which calls go to your team.
- 3
Joy answers resident and family questions by phone, 24/7.
What your team sees
- Call summaries and the questions residents ask most
- Calls that need a person, with details for follow-up
Joy knows when to hand off
- You set the rules for what counts as urgent: resident concerns, care-sensitive language, safety risks, emergencies and complaints
- Urgent calls are transferred or flagged to the right person right away, never left in a queue
- Life-threatening emergencies are directed to 911 and your staff immediately
- Joy supports your team's judgment. It doesn't replace it.
Frequently asked questions
Does Joy replace our team?
No. Joy handles routine calls. Callers can ask for a person, and Joy transfers calls according to your rules.
How long does setup take?
Most communities are live in days. Your team keeps its existing workflow.
What happens after the trial?
Choose a plan or stop. The trial lasts 7 days and requires no credit card.
Keep Cubigo. Let Joy answer routine questions.
Start my free trial7-day free trial · No credit card required